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Frequently Asked Questions

Frequently Asked Questions

Here are answers to some of the most common questions or problems regarding your participation in the Ratekhoj FD Tracker program. If you do not find answers to your questions, please contact us at: our contact page

  1. How much does it cost?
  2. When will I receive the email alerts regarding my FD?
  3. How frequently will I receive emails?
  4. How can I get started?
  5. I am a member. How do I sign in?
  6. I can't remember my password. What now?
  7. How can I change (add or delete) my FD tracker subscriptions?
  8. How can I change my email or password?
  9. Will my email be kept private and confidential?
  10. How can I contact you for any problems or suggestions?
  11. Why is there a beta in the title?
  1. How much does it cost?
Nothing, it is completely free.
 
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  2. When will I receive the email alerts regarding my FD trackers?
We will monitor interest rates daily. So you will get an email alert regarding your FD the day the conditions of your FD tracker have been met.
 
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  3. How frequently will I receive emails?
We will send you only one email when your FD tracker conditions have been satisfied.
 
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  4. How can I get started?
Go to "FD Tracker page" and follow the instructions to sign up.
 
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  5. I am a member. How do I sign in?
Go to "Login page" and enter your details. Forgot your username or password? Go here.
 
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  6. I can't remember my password. What now?
Go to "Forgot Password?" page. Enter your e-mail address and click on "Submit." Your password will be e-mailed to you.
 
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  7. How can I change (add or delete) my FD tracker subscriptions?
Go to "Login" page and login to your account. Go to the FD tracker link of the left menu and click on it. You can add and delete FD tracker subscriptions from there.
 
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  8. How can I change my email or password?
Go to "Login" page and login to your account. Go to the Profile link of the left menu and click on it. You can modify your email or password from there.
 
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  9. Will my email be kept private and confidential?
Your email privacy and confidentiality is very important to us. Hence, we will not share your email or personal details with anybody. We also pledge to send only relevant emails from our website to your email address.
 
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  10. How can I contact you for any problems or suggestions?
We welcome any suggestions and will try to resolve any issues you may have promptly. Please use our "Contact us" page and send us your problems or suggestions.
 
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  11. Why is there a beta in the title?
This is the first release of the FD Rate Tracker product. Although we have done substantial testing, during the initial introduction period there is a possibility of some glitches, minor bugs etc. that you may encounter. We invite you to subcribe and help us improve the product. Please use our "Contact us" page and send us your problems or suggestions.
 
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